Privacy Policy

At Zemro (“we”, “our”, “us”), accessible at https://zemro.in, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase from us.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you interact with our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party payment gateways)

b) Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Referral source

This type of data helps us improve user experience and website performance

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and notifications
  • Improve our website, products, and services
  • Prevent fraud and enhance security
  • Send promotional offers (only if you opt-in)

3. Sharing of Information

We do not sell your personal data.

We may share your data with:

  • Payment gateways (for secure transactions)
  • Logistics and delivery partners
  • Service providers (hosting, analytics, marketing tools)
  • Legal authorities if required by law

Such sharing is limited to necessary purposes only

4. Cookies and Tracking Technologies

We use cookies to:

  • Enhance website functionality
  • Remember your preferences
  • Analyze traffic and usage

You can disable cookies through your browser settings, but some features of the website may not function properly

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing communications
  • Request details of how your data is processed

To exercise your rights, contact us at the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. We encourage you to review their policies separately

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us: